Frequently Asked Questions

1. What is et al.?

et al. is an academic apparel store specializing in limited-edition tees inspired by scientific research. Our unique designs, such as "Danhaive et al." and "Farmakalides et al.," blend vibrant aesthetics with groundbreaking scientific discoveries, allowing our customers to showcase their intellectual style with pride.

2. How can I place an order?

Placing an order is simple. Browse our collection of limited-edition tees, select your preferred design and size, and add the item to your cart. Proceed to checkout, enter your shipping and payment details, and confirm your order. You'll receive a confirmation email with your purchase details once your order is placed.

Please note: For the time being, we run our limited-edition tees on a preorder basis only. If you can see a product on this website, it is available for preorder. All printing and shipping dates are shared live on our Instagram. This system is necessitated by the size of our business and while it does not prioritize speed, we hope the quality and uniqueness of our products make it worth the wait.

3. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Choose the most convenient option during the checkout process.

4. How long will it take to receive my order?

For the time being, we run our limited-edition tees on a preorder basis only. If you can see a product on this website, it is available for preorder. All printing and shipping dates are shared live on our Instagram. This system is necessitated by the size of our business and while it does not prioritize speed, we hope the quality and uniqueness of our products make it worth the wait. Once your order is shipped, you will receive a shipping confirmation email with tracking information. 

5. What is your return policy?

Your satisfaction is our priority. If you're not completely happy with your purchase, contact our customer support team within "14" days of receiving your item. We'll provide instructions for returning the product for a refund or exchange. Please ensure the item is in its original condition with tags attached.

("14" days means: within reason. If's it's in the condition your received it, we'll process the return)

6. Can I cancel or modify my order?

To cancel or modify your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request. However, once an order has been shipped, we cannot make any changes.

7. Do you offer international shipping?

For the time being, we only ship within the UK. As our business grows, we hope to expand our shipping options to include international destinations. Stay tuned for updates on our shipping policies, and thank you for your understanding and support.

8. How can I contact your customer support?

If you have any questions or need assistance, our customer support team is here to help. Reach us by email at info@etalapparel.store or use the contact form on our website. We strive to respond to all inquiries within 24 hours.

9. Do you offer wholesale or bulk orders? 

We do not offer wholesale or bulk orders at this time. Our focus is on creating unique, limited-edition tees for individual customers. Thank you for your interest and understanding.

10. How can I stay updated on new designs and promotions?

The only way to stay up to date with our latest designs and promotions is through our Instagram page. Follow us on Instagram @etalapparel for regular updates, exclusive previews, and behind-the-scenes content. Don’t miss out on any of our exciting announcements!